Terms of Service
These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using Gigatic.com (the "Site"), you agree to comply with and be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing and using our Site and services, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you should not use our Site or services.
2. Description of Services
Gigatic provides modern artificial intelligence (AI) services — including AI automation, custom AI chatbots, AI integrations, AI content systems, analytics and AI consulting — to small and medium-sized businesses in the US and LATAM. Our services are detailed on our Home Page.
3. Eligibility
You must be at least 18 years old to use our services. By using our Site, you represent and warrant that you meet this age requirement.
4. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our services in any way that violates any applicable federal, state, local, or international law or regulation.
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services.
- Impersonate or attempt to impersonate Gigatic, a Gigatic employee, another user, or any other person or entity.
5. Payment Terms
- Fees: All fees for our services are provided to you in a quote. Fees are subject to change.
- Payment: Payment is due upon receipt of invoice unless otherwise specified. We accept various payment methods, including major credit and debit cards (Visa, Mastercard, American Express, Discover), processed through a secure payment processor. All fees are stated in US Dollars (USD).
- Late Payments: Late payments may incur interest charges and may result in the suspension or termination of services.
6. Cancellation and Refund Policy
For details on our cancellation and refund policy, please refer to our Fulfillment Policy.
7. Intellectual Property
- Ownership: All content on the Site, including text, graphics, logos, and images, is the property of Gigatic or its content suppliers and protected by intellectual property laws.
- License: Gigatic grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal and business use, subject to these Terms.
8. Confidentiality
Both parties agree to keep confidential all non-public information that is disclosed during the term of these Terms and to use such information only for the purposes of these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, Gigatic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use the Site or services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from the Site.
10. Indemnification
You agree to indemnify, defend, and hold harmless Gigatic and its affiliates, officers, agents, employees, and partners from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Site or services.
11. Changes to Terms
Gigatic reserves the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.
13. Contact Information
If you have any questions about these Terms, please contact us at:
- Our Support Page
- Email: info@gigatic.com