Support

Our goal is to ensure that you have the best experience while using our services. Below you'll find various ways to get help and support from our team.

Contact Us

• Email: info@gigatic.com
• Contact section on our home page

Frequently Asked Questions (FAQs)

1. What services does Gigatic provide?

• We offer a range of modern AI services including AI automation, custom AI chatbots, AI integrations, AI content systems, analytics and AI strategy consulting.

2. How can I get started with Gigatic's services?

• Getting started is easy! Simply email us at info@gigatic.com or use the contact section on our home page. One of our representatives will get back to you within 24 business hours.

3. What is the turnaround time for AI projects?

• The turnaround time varies depending on the scope of the project. Typically, starter projects (a single chatbot or automation) ship within 2-4 weeks, while larger integrations can take 1-3 months. For specific timelines, please contact us directly.

4. How do I track the progress of my project?

• We provide monthly reports and regular updates on the progress of your projects. During active builds we also run weekly demos so you can see real progress and give feedback.

Service Requests

Submit a Request: If you need assistance with a specific issue or want to request a new service, you can submit a request by email at info@gigatic.com. Our team will review your request and respond as soon as possible.

Project Updates: We continuously provide project updates to our customers by e-mail. If you need updates more frequently or updates of a different kind, please let us know by e-mail at info@gigatic.com

Feedback and Complaints

We value your feedback and are committed to continuously improving our services. If you have any suggestions, feedback, or complaints, please contact us at info@gigatic.com. Your input helps us serve you better.

Refunds and Cancellations

For our full policy on refunds and cancellations, see our Fulfillment Policy.